JioCinema not working? Here's how to fix it quickly
What's the story
JioCinema, one of India's most popular streaming platforms, has seen a massive jump in active users over the last year.
The increase is primarily due to the Indian Premier League (IPL) and several other events.
Though the platform has seen several improvements, users may still face issues from time to time.
Here are some possible solutions for JioCinema issues on your devices.
Solution #1
Check your internet connection
The first step to troubleshoot JioCinema issues is to check the stability and speed of your internet connection.
A high-speed, stable internet connection is essential for seamless video streaming.
Users can test their connection speed using online tools like speedtest.net.
If the download speed varies significantly across tests, it indicates an unstable connection that could be causing problems with JioCinema.
Solution #2
Update the JioCinema app
Another possible solution is updating the JioCinema app. Regular updates are rolled out to fix bugs and glitches that could be causing issues with the platform.
Users can update their apps via Google Play Store or App Store by clicking on the 'Update' button on the app info page.
This could help in resolving any problems caused by outdated versions of the app.
Solution #3
Reinstall the JioCinema app
If updating the app doesn't fix the problem, you can try uninstalling and reinstalling JioCinema. This way, you can make sure that no corrupted app files are sitting on your device, causing issues.
If nothing works, you can switch to the JioCinema website or even consider a factory reset of your device to get rid of possible errors.
Solution #4
Clear website data
If you're having problems with JioCinema.com on your PC, TV, or any other device, it could be because of corrupted cache or cookies data. Clearing the website's data could potentially fix this.
You can delete site data on Chrome by opening the JioCinema website and selecting 'Site settings' from the site info icon next to the search bar.
Clicking on 'Delete data' and confirming will clear all stored information for that site.
Solution #5
Try a different browser
If the existing web browser fails to play JioCinema content, try switching to another one.
For Android, iOS, and PC users, Firefox, Edge, Google Chrome, and Opera are recommended options.
Meanwhile, those using JioCinema on TV could try Puffin TV Browser or TV Bro as alternative choices.
These steps should fix most issues with the JioCinema app or website on different devices.